Let us get your enquiry to the right place.
Orders, delivery, publishing and Nathanael+ are handled differently. Choose the route that matches what you need so we can respond with the right context.
Choose your route.
Existing order
View payment, fulfilment, delivery and tracking information from myNathanael.
→ 02Delivery, damaged or incorrect order
Email us with your order number and a clear description of the problem.
→ 03Publishing
Start an enquiry, request a quotation or explore Envision Nathanael publishing services.
→ 04Nathanael+ membership
View your active plan, reading allowance and membership information.
→ 05General enquiry
For questions that do not fit the routes above, contact our general support channel.
→Pretoria, South Africa.
Envision Nathanael (Pty) Ltd
1157 Phepeng Street, Phase 5
Ga-Rankuwa View
Pretoria, Gauteng
Republic of South Africa
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Our customer policies explain delivery, returns, privacy, eBook access, subscriptions and the terms that govern the Nathanael platform.